OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
193 ratings and 121 comments received in the last 90 days.
06 October 2023
Very pleasant experience in the handover of my car and the garage is very local to me with lots of parking and a very nice building.
05 October 2023
Kept me fully informed all the way through the process. Car arrived with exactly the right spec
04 October 2023
I am very happy with the service and friendly professional team at Mini Melksham
03 October 2023
From the first discussions through to the Mini handover a very pleasant, friendly and memorable moment. Especially Sam Hadfield for the handover experience.
02 October 2023
No issues raised on interaction
30 September 2023
Sam was really helpful, great communication
28 September 2023
It looked stunning in the garage and we were very pleased with the finishing touches to it and of course the flowers were also a very nice touch.
28 September 2023
Dick Lovett are a great company to deal with. This is my 5th purchase from them. Billy Pearce was a nice fellow to deal with. Friendly, polite and knowledgeable.
27 September 2023
Nick our sales exec was lovely, knowledgeable and kept me up to date with progress
10 October 2023
The experience from Dick Lovett Melksham was excellent. Previously used Dick Lovett Bath before they relocated to Melksham. It is quite a drive for us but we always know that we will get great service and be looked after well. Thank you Melksham!
04 October 2023
The only good thing about the experience was the young apprentice who dealt with me at your dealership. He was lovely and should be praised. Lovely attitude (compared to mini assist)
04 October 2023
Nice atmosphere and surroundings Helpful staff
02 October 2023
Really great service
02 October 2023
Excellent service
01 October 2023
Quick arrangement with our MOT before we leave for HK, and very detailed explanations and report with any potential follow up once we return.
01 October 2023
Completely satisfied and the washed and cleaned car throughout which was a nice touch which didn't expect.
30 September 2023
From start to finish - organised and very friendly helpful staff
30 September 2023
We reported a squeal/screech and were told that it couldn't be heard or found anything wrong However we could hear it on the trip home
29 September 2023
As above. All good and the service agent was very customer focused
08 October 2023
I was so excited to purchase my mini, particularly as my birthday was that Saturday and both David and Luke Telfer went over and above to ensure I could pick my beautiful car up on my actual Birthday!! I was even given a lovely hand written card!