OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
157 ratings and 113 comments received in the last 90 days.
04 July 2025
Darcey was fantastic. Very helpful.
01 July 2025
Extremely simple and effortless purchase with great communication from start to finish.
08 June 2025
Nice showroom. We wee given a coffee and never felt under any pressure. The car sold itself.
07 June 2025
Excellent handover
03 June 2025
My wife felt good having a sales lady
03 June 2025
Straightforward snd easy process. Responsive and helpful
31 May 2025
The service was ok
30 May 2025
Mini in melksham - DAN GURR was very helpful keeping me informed with my progress and purchase of my mini JCW. Staff at mini where also helpfull.
29 May 2025
Clarity around cost and fees
09 July 2025
All good - even paying the bill
09 July 2025
Value for money
08 July 2025
Good service
08 July 2025
As always was top draw and i asked if I could be moved up the list due to other engagements and I was pleased to be able to make my other appointment
08 July 2025
Unsolved issues with my new mini still ongoing. Waiting to take it back again at the end of July. Each time it's 1 1/2 hours out of my day.
07 July 2025
Car came back to me repaired and clean
07 July 2025
Very satisfied
06 July 2025
I was told how long the repair would take and in fact it took less time than advised. It was not a simple repair.
05 July 2025
Service process professional and straight forward. Reported noise problem was identified and resolved. A pity that this was almost certainly a result of brake caliper bolt's not being correctly ktightened following a clutch replacement in Jan by DL
05 July 2025
Staff helpful and very polite. Nothing too much trouble. Service carried out efficiently and we were kept updated. Looked at available cars and discussed a change of mini with a very helpful member of staff.
08 July 2025
We dealt with Holly who was great. Very professional and friendly. Definitely did not feel like a hard sell. We had a lot of fun.